To help us protect you, we are:

• Displaying clear signage inside and outside of the building to encourage social distancing.
• Introducing a one-way system to help you get around the building with plenty of space.
• Installing hand sanitising stations on each floor of the building for all to use. We are also asking all visitors to sanitise their hands as soon as they enter the building.
• Ensuring sanitising hand soap is provided in all of our toilets. We have also reduced the number of toilet cubicles, sinks and hand dryers to promote social distancing.
• Frequently cleaning high contact points such as toilets, handrails, lifts and doors.
• Limiting capacity in all spaces (galleries, cinema screens etc)
• Encouraging contactless payment methods where possible.
• Placing extra members of our team throughout the building, at a distance, to help guide you and answer any questions you may have.
• Please do not enter FACT if you are experiencing COVID-19 symptoms: High temperature, New, continuous cough, Loss or change to your sense of smell or taste. For advice and more information go to, visit the NHS website.

The toilets can be located on the ground and first floor of the building. Certain cubicles, urinals and sinks have been closed in each area to allow social distancing to take place while using the facilities.

Dedicated sanitising stations will be located around the building in addition to the hand washing facilities in the toilets.

Whether you are cycling, driving, walking or using public transport, you can find out how to get to FACT by visiting Getting Here.

If you are using local public transport, you can find out more about how MerseyTravel is keeping you safe by visiting the MerseyTravel website.

For up to date information on local travel restrictions, check the Liverpool City Council website.

To help us protect you, we have introduced a new one-way system at FACT. Please enter the building via the entrance on Wood Street and exit the building via Fleet Street. We have put clear signage inside and outside of the building to help you get around. To find out more about access, visit accessibility.

We will be asking all visitors to check-in using the NHS COVID-19 app. If you are visiting, please download the free app and get ready to scan the code when you arrive. It is quick and easy to do and our team is here to help.

Click here for more information about the app.

Alongside the app, we will continue using our current system which asks visitors to register their details with our team - no device is required. Contact information is kept safely for 21 days and then deleted.

The galleries are open with a new exhibition called And Say the Animal Responded? Visit the exhibition webpage to find out more. Exhibition entry is free and the galleries will be open Wednesday - Saturday, 12:00 - 19:00, and on Sundays 12:00 - 17:00 (please note our new gallery opening times). You can also visit Augmented Empathy in the Learning Space, an immersive multi-platform installation by Keiken, Sakeema Crook and Ryan Vautier.

In addition to our building healthy and safety measures, we are taking extra precautions in our galleries:

• We will be monitoring the number of visitors and limiting capacity in each of the galleries to ensure there is plenty of space for you to visit. Find out more about the current exhibition by visiting What’s On.
• We kindly ask that you follow the one-way system throughout the galleries, giving priority to those with access needs and use the floor markers to adhere to the social distancing measures.
• We have introduced free audio guides for all artworks and exhibition texts which can be accessed through any mobile phone by scanning the QR codes in the gallery.
• We have adapted the exhibition to remove any high contact points.
• We have removed all headphones from artworks with audio and replaced with speakers.

Yes! In April 2020 we launched a new online programme called The Living Planet. The Living Planet explores our relationship with the natural world is available for free, for everyone, 24/7. Check out podcasts, live streams, videos, challenges and activities about art, tech and the environment. New stuff uploaded every week for you and your loved ones to enjoy remotely.

Yes. Following government guidance, it is now compulsory for all visitors to wear a face mask or covering during their visit. This includes the galleries, cinema and all other spaces. Our staff will also be wearing masks or face coverings to keep you safe.

Picturehouse at FACT is open. We hope to share a confirmed date with you soon. To find out what’s on and book tickets, go to Cinema Listings. To find out more about Picturehouse’s health and safety measures, please visit the Picturehouse website.

Book your tickets online now. When you book online, you will receive an e-ticket with a barcode. When you arrive, please go straight to the cinema screen (Screens 1, 2, and 3 can be found on the Second floor. The Box is on the Ground Floor). If you can, please use the stairs and always follow the one way system. If you have any questions upon arrival, please speak to a member of the team. If you would like to speak to Picturehouse before you arrive, please email enquiries@picturehouses.co.uk.

Sadly, The Garden by LEAF will not be reopening at FACT. This is an incredibly difficult time for all businesses and hospitality is facing an unprecedented challenge. We will share more news about our future plans for this space soon. To be the first to know, sign up to our newsletter.

Yes. The Picturehouse Bar is open for you to buy a drink before a film. Please note it is table service only and you are welcome to take your drinks into the screens.

No. Our galleries are free and you do not need a ticket to visit. Just drop in! We will be monitoring the number of visitors and limiting capacity in each of the galleries to ensure there is plenty of space for you to visit. We will also ask for your name and number when you arrive so we can support the NHS Test and Trace system. Your contact information will be stored securely for 21 days and then deleted. For more information about how we use your data, please ready our privacy policy. Find out what’s on in the galleries.

Yes but we do encourage you to pay using contactless methods where possible.

During the temporary closure, your Picturehouse Membership continued in line with the Picturehouse Membership terms (please see clause 17.3 which explains what can happen in circumstances beyond Picturehouse's reasonable control). You have not lost the value of the fees paid for your Membership. When Picturehouse is able to reopen, they will be extending the duration of your Membership to reflect the period during which their cinemas are closed, at no extra charge.

This does not affect any rights you may have in relation to your Membership. If you wish to cancel your Membership and request a refund, please see Picturehouse terms and conditions here. If you have any other questions about your Membership, please contact our Customer Care team: enquiries@picturehouses.co.uk.

Unfortunately, we are not able to offer group tours at this time. We hope to continue our tours soon when it is safe to do so. To keep updated, please sign up to our newsletter.

Unfortunately we are unable to run any exhibition-related events at the moment. Your health and safety is our priority and we have taken the decision to pause these events until a later and safer date. However, The Living Planet, our online programme, is open 24/7! During the exhibition there will be plenty of online events for you to discover more about the artists and artworks. Stay in touch by following us on Facebook, Twitter and Instagram or signing up to our newsletter. You can also see what’s coming up by going to What’s On.

Shhhhhh! We are planning something special. Watch this space!

If you have a question about our building, galleries or Learning Space, you can call 0151 7074444 or email info@fact.co.uk.

For all cinema enquiries, please email enquiries@picturehouses.co.uk.

For up to date news on local lockdown restrictions, please check the Liverpool City Council website.