Pavement/level access to FACT is available on Wood Street and there is ramp access on Fleet Street at the rear of the building.

All areas inside the building - including screens and galleries - are accessible to visitors with limited mobility, including wheelchair users. There is also a lift that serves all floors in the main foyer next to Box Office.

We have accessible toilets on the ground floor, on the first floor opposite the bar and Gallery 2, and on the second floor adjacent to Screen 2. The box office, kiosk and information desk all have adapted counters and accessible levels for transactions.

You'll find disabled parking spaces close by on Wood Street and Bold Street and also to the rear of the building.

In 2019 we launched a new virtual reality tour of FACT.

Perfect as a guide to help children and adults on the autism spectrum to plan their journey around our building, the visual tour also includes information on exhibitions, spaces, activities, and facilities. It allows you to ‘experience’ FACT before visiting, and to have an understanding of what you might expect to see and the layout of the centre. 

The exhibition featured in the tour is not our current exhibition, but the tour does help you to visualise the building and movement between floors.

We provide sensory bags, with a variety of sensory tools, ear defenders and Picture Exchange Communication System Cards (PECS) for use during your visit. The sensory bags are available from FACT's welcome desk on the ground floor next to the main entrance on Wood Street.

Our Picturehouse cinema screens are situated on the second floor and are accessible via the main lift, with wheelchair access in every screen. In addition, The Box boutique cinema is situated on the ground floor and is fully accessible for wheelchair users.

All four cinema screens have dedicated wheelchair spaces and we can reserve wheelchair spaces for you (details of spaces below). To do this you need to contact Picturehouse's dedicated accessibility hotline 02072 947908 (Text Relay call 18001 02072 947908).

Screen 1 + 2 - wheelchair spaces located on the back row near the exit

Screen 3 - wheelchair spaces located on the front row near the exit

The Box - wheelchairs can be accommodated anywhere in this screen

Designed to make cinema-going easier for those needing additional support, including neurodivergent audiences and those living with dementia. Lights are left on low, volume is reduced, and the audience is free to move around.

You'll find the following options for Relaxed screenings at Picturehouse at FACT:

• A new release every second Monday of the month
• A family-friendly film every third Sunday of the month
• A classic film every last Friday of the month (with interval)

See our cinema listings page to find future films and ticket information or contact Picturehouse Box Office for more details:

Tel: 0871 902 5747 (calls cost 13p per min) 
Email: enquiries@picturehouses.co.uk 
In person: Visit us

• All our cinema screens have infrared units mounted at the front of the auditorium which send signals to our headphones and body packs. Guests with hearing aids with the ‘T’ position option are recommended to use the body pack which creates a personal induction loop which picks up the hard of hearing enhanced soundtrack. We also have a portable induction loop system at our Box Office tills and main retail tills.
• We provide regular captioned screenings of films when available. Captioning is a service for hearing-impaired or D/deaf people. These screenings have a transcription of the film’s dialogue in English along the bottom of the screen and may also describe the sounds in the film. We aim to show 3 per week, dependent on availability.
• Films and events available with caption subtitles are noted on our website listings and in print.

• All our cinemas are equipped with infrared audio description equipment. Audio described screenings are similar to listening to a cricket or football match on the radio, having the action described to you. The normal film soundtrack comes through the cinemas surround sound speakers in the usual way, and a recorded narrator explains what’s happening on screen – in gaps in the dialogue and sound effects – through special headphones that allow the user to still hear the sound from the speakers.
• Films and events available with audio description, caption subtitles, are noted on our website listings and in print.
• Our stair rails have bumps on the side to indicate the number of steps approaching each level. Three bumps mean that you are on the third step from the landing, two that you are on the second step, and one that you are on the final step.
• The lift is fitted with tactile aids. It has a telephone should you need to contact a member of staff in an emergency.

Guide dogs are welcome at FACT Liverpool. If you wish to take a dog into a film screening or event, please let us know when booking so we can arrange an aisle seat. Our staff will be happy to provide drinking water for your dog.