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Our Team

We strive for greater equality, diversity and inclusion in every aspect of what we do - the audiences we reach, the artistic programme we present, and in our team of staff and trustees.

Meet our dedicated and talented team who make our work possible and to learn more about our recruitment objectives, please read our Equality, Diversity and Inclusivity action plan.

If you have a general enquiry, please get in touch by phone on +44 (0)151 707 4444 or email


Rachel Higham

Rachel Higham

Rachel Higham, WPP CIO joined WPP in Dec 2020 to lead the creation of a new global IT organisation and lead a multi-year digital transformation programme. Over the past 25 years, Rachel has served in technology leadership and transformation roles at ABN Amro, M&S Money, HSBC, ACE Group and BT, and has worked across EMEA, ASPAC, NA and LATAM.

Rachel is passionate about building diverse teams and inclusive cultures and giving back through volunteering. She has been named as one of the top 30 Global Executives driving gender equality by HERoes, and one of the top 10 Inspirational Leaders at this year’s British LGBT awards. Rachel has served as the chair of the Board of Trustees at FACT since 2016.

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Matthew Balnaves

Born and raised on Merseyside, Matthew is passionate about the city of Liverpool and the rich cultural heritage that FACT is an integral part of.

In his current position, Matthew is the Northern Europe Trade Manager for Hilti (GB) a multi-national sales and marketing organisation in the Construction Industry. In this role, Matthew is responsible for the strategic development of the business across Northern Europe, having progressed through a number of leadership roles in his 13 year tenure primarily within Sales Management.

Matthew holds an undergraduate degree in Politics from Newcastle University and an MBA from Lancaster University, specialising in Mindful Leadership within the workplace. Matthew joined the Board of Trustees at FACT in 2019, now acting as the Vice Chair.

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Jernice Easthope

Jernice Easthope has over 10 years’ experience working internationally in broadcast television entertainment, as an established TV and documentary Producer. As an ITV TV producer, Jernice has worked on numerous productions in Entertainment including, X Factor, Britain's Got Talent, Dragons Den, Real Housewives of Cheshire amongst more. Having Liverpool close to her heart, Jernice has independently produced documentaries capturing present historical times around social economics, particularly around music and the black community. Jernice joined the Board of Trustees at FACT Liverpool in 2020.

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Sheralee Lockhart

Sheralee Lockhart has 20 years’ experience of arts and cultural sector leadership roles. As Director of Business and Operations at Royal Exchange Theatre in Manchester, Sheralee’s ongoing focus is reshaping and rebuilding the organisation. Having held leadership roles in a range of arts and cultural organisations: The Science Museum Group, Opera North, Leeds Playhouse, Square Chapel Arts Centre and Z-Arts, Sheralee is committed to increasing diverse representation across the arts and removing barriers. Sheralee joined the Board of Trustees at FACT Liverpool in 2019.

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Álvaro Costela Sánchez

Álvaro Costela Sánchez has been working in marketing, communications and design for the hospitality, retail and corporate sectors for the past 10 years, creating customer facing campaigns, improving digital journeys as well as B2B projects. Originally from Granada (Spain), he's called Liverpool home since 2011.

Álvaro is currently working for Liverpool ONE as their Marketing and Communications Manager. He has previously been at Liverpool BID Company for 10 years where he worked with over 1,500 businesses improving Liverpool city centre. He is also a recurrent speaker and researcher around placemaking, marketing and BIDs. Álvaro joined the Board of Trustees at FACT Liverpool in 2022.

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Chloe Courtney

Chloe Courtney is Executive Director at China Plate, an independent theatre producing studio that makes work across the UK and digitally. Having worked as a producer and arts administrator for over a decade, Chloe is passionate about embedding access, equity, and care into creative working practices.

Prior to joining China Plate, Chloe was Health and Science Producer at Contact in Manchester, an arts centre which puts young people at the heart of its decision-making. Chloe’s work there explored the ways that arts, health, science, and tech can interact, and how to involve more people in these conversations. Chloe previously worked at Bernie Grant Arts Centre in London, and at Complicité, and has collaborated with artists nationally and internationally as a freelance producer. Chloe joined the Board of Trustees at FACT Liverpool in 2022.

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Lisa Middleton

Lisa Middleton is Head of Marketing & Brand at National Museums Liverpool, having joined the organisation in 2015.

Born and raised in Liverpool, Lisa has a wealth of experience in marketing, brand and communications roles, and is passionate about utilising tech in arts to create memorable experiences for customers, and supporting opportunities for people taking unconventional routes into creative careers. Lisa joined the Board of Trustees at FACT Liverpool in 2022.

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Maleka Egeonu-Roby

Maleka Egeonu-Roby is a Junior Project Manager on the race equality programme at Liverpool City Regions combined authority, where she works on exciting national arts exhibitions, such as "The World Reimagined." Born and bred in L8, Maleka helped shape Liverpool’s cultural landscape from a young age, when joining the young people’s board that delivered the successful 2008 Capital of Culture bid to Downing Street. Maleka is also a founding member of the Liverpool African Caribbean Grassroots initiative formally and locally known as the Merseyside Caribbean Centre. Passionate about having young, black and ethnically diverse perspectives heard in majority white spaces, Maleka promotes conversations about the disparities that ethnically diverse communities face in a move towards a more equitable future. A registered social worker, Maleka has experience in adult safeguarding and youth advocacy services. Maleka joined the Board of Trustees at FACT Liverpool in 2022.

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Jack Tan

Jack Tan uses law, policy, social norms and customs as a medium of making art. He creates performances, sculpture and participatory projects that highlight the rules that guide human behaviour. In Jack’s social practice, he blurs the boundaries between art, governance and consultancy in order to help organisations reform and revision themselves using artistic thinking. Jack trained as a lawyer and worked in civil rights NGOs before becoming an artist. Jack’s practice-led Ph.D at Roehampton University explored legal aesthetics and performance art. He has taught sculpture at the Royal College of Art and University of Brighton, and politics at Goldsmiths. Jack is currently Board Artist-in-Residence at FACT (2021-22).

Executive Team

Nicola Triscott

Chief Executive/Director

Maitreyi Maheshwari

Head of Programme

James Hammond

Head of Business and Operations

Director's Office / HR

Christine Kinsella

Executive Assistant / HR Admin

For recruitment enquiries, please email

Programme Team

Lesley Taker

Studio/Lab Manager

Mark Murphy

Technical Manager

Charlotte Horn

Senior Exhibitions Producer

Nina Newbold

Exhibitions Producer

Lewis Eyles

Film and Events Officer

Kayt Hughes

Public Programme Producer

Ben Hall

Programme Technologist

Lucía Arias

Learning Manager

Neil Winterburn

Learning Technologist

Rachel Mason

Learning Producer

For exhibition or residency enquiries, please email

For schools or learning programme enquiries, please email

For enquiries about hiring our spaces or our Community Cinema programme, please email

Visitor Services

Joan Burnett

Visitor Services Manager

Washington Buckley

Visitor Services Mediator

Ashleigh Sands

Gallery Mediator

Danny Pye

Gallery Mediator

For visitor services, please email

Marketing & Communications Team

Jess Fairclough

Marketing & Communications Manager

Carl Davies

Video Production Manager

Gina Schwarz

Digital Content & Marketing Officer

Heláena Williamson

Communications Officer

For press or media enquiries, please email

For enquiries about our Video Production services, please email

Development Team

Rosalind Stockill

Head of Development

Julia Youngman

Development Officer

For development or donation enquiries, please email

Building Operations

Patrick Mussard

Operations Manager

Peter Brown

Operations Coordinator

Alistair Savage

Security Officer

David Hope

Security Officer

Julie Britto

Cleaning Supervisor

Diane Kirby

Cleaning Operative

Klaudia Drzensla

Cleaning Operative

Leslie Green

Cleaning Operative

Sharron Foster

Cleaning Operative