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Plan Your Visit

We are reopening, one step a time.

We can’t wait to welcome you back but our number one priority is keeping our community safe. We want to let you know exactly how we’re doing this, so you can plan and enjoy your visit.

FACT Galleries will be open from Wednesday 12 August 2020.

Picturehouse at FACT will reopen from Friday 31 July 2020.

The Garden by LEAF is temporarily closed until further notice.

Plan your visit now with our updated opening times and FAQs below.

Opening times

BUILDING
  • Mon - Sun 12:00 - 22:00

Free entry

Free WiFi

GALLERIES
  • Mon - Tue Closed
  • Wed - Sat 12:00 - 19:00
  • Sunday 12:00 - 17:00
CINEMA BOX OFFICE

15 minutes before the first film of the day

Cinema listings

THE GARDEN CAFÉ
  • Temporarily closed until further notice
BAR
  • Mon - Sun 13:00 - 22:00

FAQs

What health and safety measures has FACT put into place to help prevent the spread of COVID-19?

To help us protect you, we are:

  • Displaying clear signage inside and outside of the building to encourage social distancing.
  • Introducing a one-way system to help you get around the building with plenty of space.
  • Installing hand sanitising stations on each floor of the building for all to use. We are also asking all visitors to sanitise their hands as soon as they enter the building.
  • Ensuring sanitising hand soap is provided in all of our toilets. We have also reduced the number of toilet cubicles, sinks and hand dryers to promote social distancing.
  • Frequently cleaning high contact points such as toilets, handrails, lifts and doors.
  • Limiting capacity in all spaces (galleries, cinema screens etc)
  • Encouraging contactless payment methods where possible.
  • Placing extra members of our team throughout the building, at a distance, to help guide you and answer any questions you may have.
  • Please do not enter FACT if you are experiencing COVID-19 symptoms: High temperature, New, continuous cough, Loss or change to your sense of smell or taste. For advice and more information go to, visit the NHS website.

Where are the toilets?

The toilets can be located on the ground and first floor of the building. Certain cubicles, urinals and sinks have been closed in each area to allow social distancing to take place while using the facilities.

Can I wash my hands or use hand sanitiser during my visit?

Dedicated sanitising stations will be located around the building in addition to the hand washing facilities in the toilets.

How do I get to FACT?

Whether you are cycling, driving, walking or using public transport, you can find out how to get to FACT by visiting Getting Here.

If you are using local public transport, you can find out more about how MerseyTravel is keeping you safe by visiting the MerseyTravel website.

Where is the entrance?

To help us protect you, we have introduced a new one-way system at FACT. Please enter the building via the entrance on Wood Street and exit the building via Fleet Street. We have put clear signage inside and outside of the building to help you get around. To find out more about access, visit Accessibility.

Are the galleries open? Do you have an exhibition on at the moment?

The galleries will open from Wednesday 12 August with a new exhibition called And Say the Animal Responded? Visit the exhibition webpage to find out more. Exhibition entry is free and the galleries will be open Wednesday - Saturday, 12:00 - 19:00, and on Sundays 12:00 - 17:00 (please note our new gallery opening times).

How are you ensuring the galleries are safe?

In addition to our building healthy and safety measures, we are taking extra precautions in our galleries:

  • We will be monitoring the number of visitors and limiting capacity in each of the galleries to ensure there is plenty of space for you to visit. Find out more about the current exhibition by visiting What’s On.
  • We kindly ask that you follow the one-way system throughout the galleries, giving priority to those with access needs and use the floor markers to adhere to the social distancing measures.
  • We have introduced free audio guides for all artworks and exhibition texts which can be accessed through any mobile phone by scanning the QR codes in the gallery.
  • We have adapted the exhibition to remove any high contact points.
  • We have removed all headphones from artworks with audio and replaced with speakers.

Are you doing anything online?

Yes! In April 2020 we launched a new online programme called The Living Planet. The Living Planet explores our relationship with the natural world is available for free, for everyone, 24/7. Check out podcasts, live streams, videos, challenges and activities about art, tech and the environment. New stuff uploaded every week for you and your loved ones to enjoy remotely.

Should I wear a mask or face covering during my visit?

We do encourage visitors to wear a face covering or mask during their visit but please note this is not compulsory. We do ask that everyone adheres to the social distancing measures put into place and sanitises their hands upon entering the building. At times, you will see our staff wearing masks or face coverings to keep you safe.

Is the cinema open?

Picturehouse at FACT will be open from Friday 31 July. We hope to share a confirmed date with you soon. To find out what’s on and book tickets, go to Cinema Listings. To find out more about Picturehouse’s health and safety measures, please visit the Picturehouse website.

How do I book a cinema ticket?

Book your tickets online now. When you book online, you will receive an e-ticket with a barcode. When you arrive, please go straight to the cinema screen (Screens 1, 2, and 3 can be found on the Second floor. The Box is on the Ground Floor). If you can, please use the stairs and always follow the one way system. If you have any questions upon arrival, please speak to a member of the team. If you would like to speak to Picturehouse before you arrive, please email enquiries@picturehouses.co.uk.

Is the cafe open?

The Garden by LEAF café is temporarily closed until further notice. To find out when it will reopen, follow The Garden on Twitter, Instagram or sign up to the FACT newsletter. We apologise for any inconvenience caused and look forward to seeing you soon.

Is the bar open?

Yes. The Picturehouse Bar is open for you to buy a drink before a film. Unfortunately, the bar is not open for casual drinking and we kindly ask that you do not dwell in this space. You can also buy your cinema tickets from the bar.

Do I need a ticket to visit the galleries?

No. Our galleries are free and you do not need a ticket to visit. Just drop in! We will be monitoring the number of visitors and limiting capacity in each of the galleries to ensure there is plenty of space for you to visit. Find out more about the current exhibition by visiting What’s On.

Are you accepting cash?

Yes but we do encourage you to pay using contactless methods where possible.

What happened to my Picturehouse Membership during the temporary closure?

During the temporary closure, your Picturehouse Membership continued in line with the Picturehouse Membership terms (please see clause 17.3 which explains what can happen in circumstances beyond Picturehouse's reasonable control). You have not lost the value of the fees paid for your Membership. When Picturehouse is able to reopen, they will be extending the duration of your Membership to reflect the period during which their cinemas are closed, at no extra charge.

This does not affect any rights you may have in relation to your Membership. If you wish to cancel your Membership and request a refund, please see Picturehouse terms and conditions here. If you have any other questions about your Membership, please contact our Customer Care team: enquiries@picturehouses.co.uk.

Are you still offering group tours?

Unfortunately, we are not able to offer group tours at this time. We hope to continue our tours soon when it is safe to do so. To keep updated, please sign up to our newsletter.

I can’t see any workshops, tours or other exhibition-related events on your website. Why?

Unfortunately we are unable to run any exhibition-related events at the moment. Your health and safety is our priority and we have taken the decision to pause these events until a later and safer date. However, The Living Planet, our online programme, is open 24/7! During the exhibition there will be plenty of online events for you to discover more about the artists and artworks. Stay in touch by following us on Facebook, Twitter and Instagram or signing up to our newsletter. You can also see what’s coming up by going to What’s On.

Are you holding any outdoor events?

Shhhhhh! We are planning something special. Watch this space!

I need more information. Who can I contact?

If you have a question about our building, galleries or Learning Space, you can call 0151 7074444 or email info@fact.co.uk.

For all cinema enquiries, please email enquiries@picturehouses.co.uk.

A little bit about us...

We are the UK's leading organisation for the support and exhibition of art and film that embraces new technology and explores digital culture. Home to two art galleries, a multi-screen cinema, family-friendly Learning Space, café and bar, FACT is a place to eat, drink, explore and discover together.

Ryochi Kurokawa, unfold, 2015. Photo by Brian Slater
Dru6256
Yu-Chen Wang Broken Symmetries

Key info

Find Us

Find us at 88 Wood Street, L1 4DQ in the heart of Ropewalks, an independent quarter of Liverpool city centre. We are a 12 minute walk from Liverpool Lime Street Station and 5 minute walk from Liverpool Central Station. Whether you are coming by car, bike, train or on foot, you can find out all the information in our Getting Here section.

Free Entry

Enjoy free entry to our award-winning building which is home to two galleries, a beautiful café operated by the team behind LEAF on Bold Street, a cosy bar, and cinema. All of our exhibitions are free and don't miss our programme of workshops, activities, films and performances.

Food + Drink