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Front staircase by Brian Roberts

Job Opportunity: Head of Operations


Jobs, Opportunity

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The purpose of the post is to manage all the operational and commercial aspects of FACT, and to ensure that the customer service received by our visitors and stakeholders is of an excellent standard. The postholder will form part of FACT’s senior leadership team, together with the Chief Executive, the Head of Programme and the Head of Finance.

In this context, the postholder will be the line manager for the Building Operations Manager, the Video Production Manager, the Visitor Services Manager, the IT Manager, the Events Coordinators and the Office Administrator. In total the postholder will have approximately 13 staff in their team. In addition, the postholder will have responsibility for FACT’s HR responsibilities, working closely with the HR Consultant to deliver this.

To apply, please complete an application form and email it to

Closing date: Midnight on 27 May 2019.