29 March 2012

The awards celebrate excellent customer service in Liverpool's fantastic hotels, bars, restaurants and visitor attractions, inviting businesses and public to nominate the 'stars that make the city shine'.

A really deserving winner of the accolade, Kevin has been a front of house fixture at FACT since 2007. Liverpool born and bred, he is a real font of knowledge on all things Scouse, and a valued member of the FACT team.

He could now go on to regional, then national finals.

Well done Kevin!